Alexander Mackie

Case Study

Our clients are greeted by a real person rather than an answering machine!

orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, being provided with a more personal service, is of the utmost importance.

2

Years working with Orca

100's

of high value calls answered

100%

Maintains professional image

The Problem

Alexander Mackie are a bespoke business specialising in the valuation, sale and acquisition of garden centres and plant nurseries throughout the United Kingdom. They have been established for over 25 years and pride themselves on their high levels of customer service. They don’t handle large volumes of calls, however each call is important and potentially high value. Prior to using orca any calls they couldn’t answer would go to voicemail and they felt all callers to their company should be greeted by a person not a machine!

Discover the real value we can add to your organisation.

Free Trial

Contact us and we'll work out the best package for your needs.

Get in touch
arrow_downarrow_leftarrow_rightbell bespoke_services briefcase-24-2call_answering Car crosscurvediary_management emailEstate-Agents Financial graphHospitality Housing ie_burgerLegal live_chat Medical old_phone outbound person phone shaking-handsCreated with Sketch. social_facebooksocial_googleplussocial_instagramlogo-linkedin-glyph-32social_pinterestlogo-twitter-glyph-32social_youtubespeech_bubble Tools Vet