calls 1 of 1 33

Specialist Consultancy Firm Alexander Mackie Use Orca.

Case Study

Our clients are greeted by a real person rather than an answering machine!

orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, being provided with a more personal service, is of the utmost importance.

calls 1 of 1 12


Years working with Orca


of high value calls answered


Maintains professional image

The Problem

Alexander Mackie are a bespoke business specialising in the valuation, sale and acquisition of garden centres and plant nurseries throughout the United Kingdom. They have been established for over 25 years and pride themselves on their high levels of customer service. They don’t handle large volumes of calls, however each call is important and potentially high value. Prior to using orca any calls they couldn’t answer would go to voicemail and they felt all callers to their company should be greeted by a person not a machine!

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