Our raison d’etre is to capture vital business opportunities for our clients, by ensuring we capture the telephone calls they miss. At the heart of what we do is a commitment to customer service.
Our people make us what we are and when we recruit we look for those who are prepared to go the extra mile to make our clients’ lives easier and businesses more profitable and efficient.
We are always looking for bright, enthusiastic individuals who have a passion for delivering excellent customer service.
Many businesses do not offer bespoke solutions or services, instead opting for the “one size fits all” policy. At orca we realise that businesses are as individual as people and whilst a standard product or service may work in part, it doesn’t always deliver what a client really needs.
Outsourced solutions mean different things to different organisations and effective and productive change often won’t be achieved by a standardised approach.