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I just wanted to say that using orca (Call Miss Jones) is the best thing I have ever done. I decided to use the service because I didn’t want to miss any opportunities/calls whilst I was on holidays or was on the other line and it has served me very well. You simply divert the calls to a dedicated number and the friendly team answer the call in our company name and what’s so good about the service is you get an email straight away so if required you can return the call in an emergency without even being in the office.

I have had some very good reports from my clients to say how friendly and helpful the call handlers are and take a detailed message, it’s like having more members of staff in the office!

Now the customers who call when I am out of the office can actually speak to a person rather than a potential answer phone service on the mobile which is much more professional and also very cost effective too, keep up the good work

We are a group of dental practices in the South of London and ensuring all of our patients receive the highest quality service is of the utmost importance.  As our business is growing we identified that we required some additional support with our telephone answering and decided to work with orca (Call Miss Jones).  We have been working with orca (Call Miss Jones) for over 18 months and they have provided us with excellent service, but more importantly, they are providing excellent service to our clients. They ensure that all of our calls are answered promptly and professionally when our office is busy and send us a message detailing all the information that we ask for so we can call the patient back.

We have found orca (Call Miss Jones) to be reliable and friendly as well as very reasonably priced.  As an expanding business, they are always happy to review our package and we can easily add more practices on as we grow. orca (Call Miss Jones) are an extension to our operation and give us confidence that we are never missing those important calls. We would highly recommend their services.

We have been clients of orca for around 2 years now and you handle all of our overflow calls and then take over from when our offices shut at 8pm all the way until the next morning.  We have been very happy clients of orca and your service allows us to offer a seamless 24/7 service and allows us to balance our resourcing in the offices as we know clients will be spoken to competently and given initial information.   Words I’d use to describe orca are: efficient, invaluable, willing, customer orientated.  Thank you for all you do for us.