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Sectors & Industries.

orca provides outsourced customer service solutions across various sectors and industries in the UK.

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A versatile organisation with ability to deliver universal service excellence.

Operating within a number of key industry sectors, orca has a unique ability, developed through years of experience, to deliver exceptional customer service to a diverse range of businesses. We work with clients across a wealth of sectors and understand that every business has unique administrative needs. Our experienced and dedicated team of receptionists will seamlessly get to know your requirements, building strong relationships with you and your customers alike. Knowing that your telephone answering and communications are taken care of allows you to focus on growing other areas of your business with complete peace of mind.

What our clients say.

We are a group of dental practices in the South of London and ensuring all of our patients receive the highest quality service is of the utmost importance.  As our business is growing we identified that we required some additional support with our telephone answering and decided to work with orca business support.  We have been working with orca business support for over 18 months and they have provided us with excellent service, but more importantly, they are providing excellent service to our clients. They ensure that all of our calls are answered promptly and professionally when our office is busy and send us a message detailing all the information that we ask for so we can call the patient back.

We have found orca business support to be reliable and friendly as well as very reasonably priced.  As an expanding business, they are always happy to review our package and we can easily add more practices on as we grow. orca business support are an extension to our operation and give us confidence that we are never missing those important calls. We would highly recommend their services.

Gentle Dental Care Group

orca business support have been providing excellent service to Irwell Valley customers for over four years, seamlessly taking over from our in-house teams and handling all repairs and anti-social behaviour calls with great professionalism and skill out of hours. orca business support have proven to be a reliable, flexible and co-operative provider, with whom we enjoy a great working partnership.

Irwell Valley HA

We decided to use a call answering service as we are a small business and need to be able to attend to other tasks within our business but don’t want to miss that crucially important call from a client. Neither did we want unanswered calls to be picked up by an impersonal voicemail recorder. orca business support may be the first impression our client experiences of our business and it’s important that this is a professional but friendly interaction. We are very satisfied that orca business support delivers a quality service that we could recommend.

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