Sectors & Industries.

orca provides outsourced customer service solutions across various sectors and industries in the UK.

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A versatile organisation with ability to deliver universal service excellence.

Operating within a number of key industry sectors, orca has a unique ability, developed through years of experience, to deliver exceptional customer service to a diverse range of businesses. We work with clients across a wealth of sectors and understand that every business has unique administrative needs. Our experienced and dedicated team of receptionists will seamlessly get to know your requirements, building strong relationships with you and your customers alike. Knowing that your telephone answering and communications are taken care of allows you to focus on growing other areas of your business with complete peace of mind.

What our clients say.

We have been using orca (Call Miss Jones) for several years. They are a professional team who answer my calls when we can’t. It’s been so useful in many situations. Not only if my staff are busy but also If I’m driving or I go out of the area they email me with a message of who has called me or my business. They have paid for themselves over and over again by taking details of orders. We highly recommend them. They even gave us a free trial and we’re never looked back.

Baby Birds - Retail - Emma Charlesworth

We have had an amazing service from orca (Call Miss Jones) from the beginning they have adapted to our needs and always helped out when needed.  Their team has been courteous and professional when speaking on our behalf and making life easier in the running of our company.  We would recommend their services 100%

Phillips Homes - Jason Phillips

We decided to use a call answering service as we are a small business and need to be able to attend to other tasks within our business but don’t want to miss that crucially important call from a client. Neither did we want unanswered calls to be picked up by an impersonal voicemail recorder. “orca (Call Miss Jones)” may be the first impression our client experiences of our business and it’s important that this is a professional but friendly interaction. We are very satisfied that “orca (Call Miss Jones)” delivers a quality service that we could recommend.

Dejay Distribution Ltd - Sharon Greathead

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