Sectors & Industries.

orca provides outsourced customer service solutions across various sectors and industries in the UK.

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A versatile organisation with ability to deliver universal service excellence.

Operating within a number of key industry sectors, orca has a unique ability, developed through years of experience, to deliver exceptional customer service to a diverse range of businesses. We work with clients across a wealth of sectors and understand that every business has unique administrative needs. Our experienced and dedicated team of receptionists will seamlessly get to know your requirements, building strong relationships with you and your customers alike. Knowing that your telephone answering and communications are taken care of allows you to focus on growing other areas of your business with complete peace of mind.

What our clients say.

We decided to use a call answering service as we are a small business and need to be able to attend to other tasks within our business but don’t want to miss that crucially important call from a client. Neither did we want unanswered calls to be picked up by an impersonal voicemail recorder. “orca (Call Miss Jones)” may be the first impression our client experiences of our business and it’s important that this is a professional but friendly interaction. We are very satisfied that “orca (Call Miss Jones)” delivers a quality service that we could recommend.

Dejay Distribution Ltd

We have been clients of orca for around 2 years now and you handle all of our overflow calls and then take over from when our offices shut at 8pm all the way until the next morning.  We have been very happy clients of orca and your service allows us to offer a seamless 24/7 service and allows us to balance our resourcing in the offices as we know clients will be spoken to competently and given initial information.   Words I’d use to describe orca are: efficient, invaluable, willing, customer orientated.  Thank you for all you do for us.

Whitegates (part of TPFG)

orca (Call Miss Jones) provides a service that we can trust and rely on. They are flexible to our service needs, able to help at short notice and strive to fix any issues that arise.

Elim Housing

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