With the increased competition with the automotive sector and the wealth of choice available to consumers, there’s never been a better time to outsource your calls to help ensure every enquiry is dealt with promptly and professionally.
Make your customers love you with friendly and helpful customer service.
A range of sector specific inbound and outbound call solutions.
Assisting you with capturing all possible opportunities to close more deals.
Develop a superior sales and customer service reputation.
Improve productivity by capturing all opportunities you miss.
Lead capture services.
Customer satisfaction calls to see which of your sales team are performing the best.
Poor customer service experiences can easily turn a client away and straight into the arms of another dealership.
Feel confident that whilst you are out on a test drive, or handing over the keys to a customer’s new car, all your calls are being answered and dealt with professionally, ensuring that your next customer is never far away.
JLL Residential offer fully managed apartments in a number of locations throughout the UK. JLL liaise with residents throughout the entire customer journey, from initial enquiry as an applicant to the last day of tenancy, this also includes any management and maintenance issues.
Halton Housing is a forward thinking and dynamic not for profit housing association which owns and manages 7,000 homes in the Cheshire towns of Runcorn and Widnes. They employ over 330 talented members of staff, including 80 specialist trades people in their Construction Services team. The Board work closely with their Executive Management team to ensure that they meet their promises and main objective – ‘Improving People’s Lives.’
Working with multiple branches throughout the South of London. orca has been partnering with Gentle Dental for over 18 months, initially providing call answering services for 3 branches which has now expanded to the entire chain. Adding additional branches to your orca account couldn't be more simple!
Our clients are greeted by a real person rather than an answering machine! orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, providing a more personal service to their clients is of the utmost importance.
"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"
Chancellors is one of the leading independent Estate Agency groups in the UK, with in excess of 50 branches and over 90 departments. Operating across West London, the M4 corridor and mid Wales they are a trusted highly reputable Estate Agent handling residential, commercial, new homes and land and development sales.