We provide a range of services to businesses of all shapes and sizes and have formed excellent partnerships within a variety of sectors. We are an extension of each and every one of our clients and are proud to work with some really fantastic organisations.
I have been using Orca for the last 15+ years way back when they were called Call Miss Jones. They provide an excellent service at a very fair price compared to other suppliers. The staff are friendly and always go beyond to help. I highly recommend their services.
Sharpes Estates Ltd
I have received an exceptional experience from Stuart and the team at Orca. From the moment I reached out, they were incredibly helpful, responsive, and supportive. They took the time to thoroughly address all my requirements and providing attention to detail at every step
I truly appreciate the professionalism and care they always provide. I feel valued as a customer and will definitely continue to support this company. Thank you for making my experience so positive!
Liberty Dental Group
We have been clients of Orca for around 2 years now and you handle all of our overflow calls and then take over from when our offices shut at 8pm all the way until the next morning. We have been very happy clients of Orca and your service allows us to offer a seamless 24/7 service and allows us to balance our resourcing in the offices as we know clients will be spoken to competently and given initial information.
Words I’d use to describe Orca are: efficient, invaluable, willing, and customer orientated. Thank you for all you do for us.
Whitegates (part of TPFG)
We have now introduced this service into many of our franchised offices. Orca provides a professional answering service for those occasions that a call may get missed by our teams because they are all busy on other calls. Every call into our office could be a potential client so why would you take the chance missing that lead? They have individually tailored our needs as every office is different and we only ever hear good reviews from our offices. I would highly recommend them to any growing business.
Belvoir Group
Together Housing are one of the largest housing associations in the North of England with over 38,000 homes, mainly located across the Yorkshire and Lancashire areas. They are a not-for profit organisation. Any surplus funds are re-invested for the benefit of their residents and local communities. As well as rental properties, they also build and manage homes for sale, sheltered accommodation and extra care.
JLL Residential offer fully managed apartments in a number of locations throughout the UK. JLL liaise with residents throughout the entire customer journey, from initial enquiry as an applicant to the last day of tenancy, this also includes any management and maintenance issues.
Halton Housing is a forward thinking and dynamic not for profit housing association which owns and manages 7,000 homes in the Cheshire towns of Runcorn and Widnes. They employ over 330 talented members of staff, including 80 specialist trades people in their Construction Services team. The Board work closely with their Executive Management team to ensure that they meet their promises and main objective – ‘Improving People’s Lives.’
Working with multiple branches throughout the South of London. Orca has been partnering with Gentle Dental for over 18 months, initially providing call answering services for 3 branches which has now expanded to the entire chain. Adding additional branches to your Orca account couldn't be more simple!
Our clients are greeted by a real person rather than an answering machine! Orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, providing a more personal service to their clients is of the utmost importance.
"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"
Chancellors is one of the leading independent Estate Agency groups in the UK, with in excess of 50 branches and over 90 departments. Operating across West London, the M4 corridor and mid Wales they are a trusted highly reputable Estate Agent handling residential, commercial, new homes and land and development sales.
