Outbound Call Centre Campaign Services.

orca 'pod' teams can manage outbound campaigns to generate new opportunities for your business.

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Tailor-made outbound campaigns expertly delivered and designed by outbound sales experts.

Lower your costs and reduce your risk by letting orca manage your outbound campaigns without the need to hire additional staff in-house. Our experts can design the perfect combination of outbound initiatives based on your objectives with the added benefit of being able to flex and scale as your needs evolve.

Why choose us.

Harness the skills of our high performing sales specialists.

Design and manage your outbound sales campaigns.

Highly trained outbound sales colleagues.

Customer service scoring.

Secret shopper calls.

Introduction of new products or services.

Detailed insight into campaign performance.

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Skilled sales professionals are in short supply and the challenge of maintaining a high performing sales team in-house is a factor for many businesses.

Our unique recruitment and training methods mean that you have access to an experienced team who can customise an exceptional sales solution to suit the needs of your business.

What our clients say.

We have been using orca (Call Miss Jones) for several years now and have found the service to be invaluable. It’s very reassuring to our patients to have someone to speak to if we are already on a call or are unable to take a call for any reason. We have found the staff at orca (Call Miss Jones) very professional and friendly and easy to deal with.  We have complete confidence in orca (Call Miss Jones) and wouldn’t be without them.

Harley Street Dental

We have been clients of orca for around 2 years now and you handle all of our overflow calls and then take over from when our offices shut at 8pm all the way until the next morning.  We have been very happy clients of orca and your service allows us to offer a seamless 24/7 service and allows us to balance our resourcing in the offices as we know clients will be spoken to competently and given initial information.   Words I’d use to describe orca are: efficient, invaluable, willing, customer orientated.  Thank you for all you do for us.

Whitegates (part of TPFG)

Bardsley appointed the services of orca (Call Miss Jones) for Out of Hours defects reporting 3 years ago. The service we receive is excellent. They keep us informed and are efficient and reactive which reflects positively on our company with clients and subcontractors alike. An invaluable and highly recommended service!

Bardsley Construction

Case Study:

Together Housing

Together Housing are one of the largest housing associations in the North of England with over 38,000 homes, mainly located across the Yorkshire and Lancashire areas. They are a not-for profit organisation. Any surplus funds are re-invested for the benefit of their residents and local communities. As well as rental properties, they also build and manage homes for sale, sheltered accommodation and extra care.

Case Study:

JLL Residential

JLL Residential offer fully managed apartments in a number of locations throughout the UK.   JLL liaise with residents throughout the entire customer journey, from initial enquiry as an applicant to the last day of tenancy, this also includes any management and maintenance issues.

Case Study:

Halton Housing

Halton Housing is a forward thinking and dynamic not for profit housing association which owns and manages 7,000 homes in the Cheshire towns of Runcorn and Widnes. They employ over 330 talented members of staff, including 80 specialist trades people in their Construction Services team. The Board work closely with their Executive Management team to ensure that they meet their promises and main objective – ‘Improving People’s Lives.’

Case Study:

Gentle Dental

Working with multiple branches throughout the South of London. orca has been partnering with Gentle Dental for over 18 months, initially providing call answering services for 3 branches which has now expanded to the entire chain. Adding additional branches to your orca account couldn't be more simple!

Case Study:

Specialist Consultancy Firm Alexander Mackie Use Orca.

Our clients are greeted by a real person rather than an answering machine! orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, providing a more personal service to their clients is of the utmost importance.

Case Study:

Rawson Digital

"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"

Case Study:

Chancellors Estate Agents.

Chancellors is one of the leading independent Estate Agency groups in the UK, with in excess of 50 branches and over 90 departments. Operating across West London, the M4 corridor and mid Wales they are a trusted highly reputable Estate Agent handling residential, commercial, new homes and land and development sales.

Discover the real value we can add to your organisation.

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Contact us and we'll work out the best package for your needs.

Get in touch

Why not tell us what you need?

Contact us and we’ll talk you through all the options and work out the best package for your needs. Simply complete the form or call 0800 002 9277.

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