Orca Marketing

Flexible Diary Management Outsourcing.

Managing business meetings, bookings and reservations on your behalf.

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Taking bookings and reservations, so you can focus on growing other areas of your business.

Orca work with many businesses requiring services that extend further than just call answering. Successful diary management is fundamental to the smooth running of a business, and when handled correctly can present your company positively to current and potential new customers.

Our dedicated team are expertly trained to seamlessly manage your schedule, eliminating inefficiencies and duplications, so you have more time to focus on more pressing matters that contribute to business growth.

Whether you operate a business that takes bookings or reservations, or receive calls from clients looking to arrange meetings, we’re happy to deal with requests on your behalf.

 

DiaryMan

Why choose us.

All the great benefits of call answering, and more.

Book, amend and cancel appointments whilst you work.

Exceptional value for money and a cost-effective alternative to a receptionist.

Keep updated with all bookings and alterations made.

A key partner in helping to grow your business.

Integrates seamlessly into your business and processes. Full integration with your own CRM or booking system - no hassle setting up a new system to manage bookings.

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Manage My Meeting.

If the nature of your work requires you or your team to regularly attend meetings, it’s likely that staying on top of your schedule consumes a fair amount of your time. Ensuring meetings are booked when team members are available can be a challenge, especially when people have different workflows and commitments.

Having an external business outsourcing service to help manage meetings can hugely benefit your team and free up time for other tasks. By providing your professional PA with visibility of your schedule, you can rest assured that any meetings booked by orca are taken care of efficiently.

You will be informed of any meeting requests or cancellations instantly via a communication method that you choose. Your dedicate receptionist can contact you via text message or email immediately, so you’re aware of any changes to your schedule in real time.

Orca Marketing

What our clients say.

I have for the last 6 weeks been trialling orca business support as an alternative purely based on the pricing points and after a successful trial have just had them take over our 24-hour call handling in and out of hours. For me, there is no loss of quality of service and a gain of over 50% reduction in my expenditure. So all in all great value for money.

Martin & Co

orca business support have been providing excellent service to Irwell Valley customers for over four years, seamlessly taking over from our in-house teams and handling all repairs and anti-social behaviour calls with great professionalism and skill out of hours. orca business support have proven to be a reliable, flexible and co-operative provider, with whom we enjoy a great working partnership.

Irwell Valley HA

The service you offer is invaluable to my business. Our calls go on to divert to you for breaks for staff and other times when meetings are held. Our clients feel as if they are phoning our office and not having to speak to an answer phone.

Deborah Wilkinson & Co

Orca Marketing

Case Study:

Together Housing

Together Housing are one of the largest housing associations in the North of England with over 38,000 homes, mainly located across the Yorkshire and Lancashire areas. They are a not-for profit organisation. Any surplus funds are re-invested for the benefit of their residents and local communities. As well as rental properties, they also build and manage homes for sale, sheltered accommodation and extra care.

Orca Marketing

Case Study:

JLL Residential

JLL Residential offer fully managed apartments in a number of locations throughout the UK.   JLL liaise with residents throughout the entire customer journey, from initial enquiry as an applicant to the last day of tenancy, this also includes any management and maintenance issues.

Orca Marketing

Case Study:

Halton Housing

Halton Housing is a forward thinking and dynamic not for profit housing association which owns and manages 7,000 homes in the Cheshire towns of Runcorn and Widnes. They employ over 330 talented members of staff, including 80 specialist trades people in their Construction Services team. The Board work closely with their Executive Management team to ensure that they meet their promises and main objective – ‘Improving People’s Lives.’

Orca Marketing

Case Study:

Gentle Dental Care

Working with multiple branches throughout the South of London. orca has been partnering with Gentle Dental for over 18 months, initially providing call answering services for 3 branches which has now expanded to the entire chain. Adding additional branches to your orca account couldn't be more simple!

Orca Marketing

Case Study:

Specialist Consultancy Firm Alexander Mackie Use Orca.

Our clients are greeted by a real person rather than an answering machine! orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, providing a more personal service to their clients is of the utmost importance.

Orca Marketing

Case Study:

Rawson Digital

"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"

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Case Study:

Chancellors Estate Agents.

Chancellors is one of the leading independent Estate Agency groups in the UK, with in excess of 50 branches and over 90 departments. Operating across West London, the M4 corridor and mid Wales they are a trusted highly reputable Estate Agent handling residential, commercial, new homes and land and development sales.

Discover the real value we can add to your organisation.

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Contact us and we'll work out the best package for your needs.

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Why not tell us what you need?

Contact us and we’ll talk you through all the options and work out the best package for your needs. Simply complete the form or call 0800 002 9277.

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