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What our clients say.
Previously we were concerned that we may be missing important phone calls because on busy days our phones were not being answered as quickly as we would like. We recently did a trial with orca business support and decided that we would like to continue using their service. The call is answered by the company and then they email the practice and then we call the client back as soon as we can. Any urgent calls are immediately referred back to the practice. It works well and clients are happy that they are talking to a person rather than just being stuck in a queue or listening to a message.
Cheshire Pets
orca business support have been providing excellent service to Irwell Valley customers for over four years, seamlessly taking over from our in-house teams and handling all repairs and anti-social behaviour calls with great professionalism and skill out of hours. orca business support have proven to be a reliable, flexible and co-operative provider, with whom we enjoy a great working partnership.
Irwell Valley HA
We have now introduced this service into many of our franchised offices. orca business support provides a professional answering service for those occasions that a call may get missed by our teams because they are all busy on other calls. Every call into our office could be a potential client so why would you take the chance missing that lead? They have individually tailored our needs as every office is different and we only ever hear good reviews from our offices. I would highly recommend them to any growing business.
Belvoir Group
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