Outsourced Customer Service Solutions.

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An outsourced provider with a range of services to meet
modern business needs.

At orca we know that a business’s needs do not remain static but change and evolve as the business grows. Our unique suite of services enable us to service a multitude of business needs and add value to our clients in many ways.

What our clients say.

orca (Call Miss Jones) have been providing excellent service to Irwell Valley customers for over four years, seamlessly taking over from our in-house teams and handling all repairs and anti-social behaviour calls with great professionalism and skill out of hours. orca (Call Miss Jones) have proven to be a reliable, flexible and co-operative provider, with whom we enjoy a great working partnership.

Irwell Valley HA

We switched to orca (Call Miss Jones) from another telephone overflow service and we have been very happy with the results. The setup process was very swift and stress-free, we were kept up to date throughout it all. All the operators we have dealt with have been very professional and have passed our clients messages on without any issues. We have found the service to be financially beneficial and would highly recommend orca (Call Miss Jones).

ICR Vets

The service you offer is invaluable to my business. Our calls go on to divert to you for breaks for staff and other times when meetings are held. Our clients feel as if they are phoning our office and not having to speak to an answer phone.

Deborah Wilkinson & Co

Discover the real value we can add to your organisation.

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Contact us and we'll work out the best package for your needs.

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