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Outsourced Customer Service Solutions.

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An outsourced provider with a range of services to meet
modern business needs.

At orca we know that a business’s needs do not remain static but change and evolve as the business grows. Our unique suite of services enable us to service a multitude of business needs and add value to our clients in many ways.

What our clients say.

Bardsley appointed the services of orca (Call Miss Jones) for Out of Hours defects reporting 3 years ago. The service we receive is excellent. They keep us informed and are efficient and reactive which reflects positively on our company with clients and subcontractors alike. An invaluable and highly recommended service!

Bardsley Construction

We decided to use a call answering service as we are a small business and need to be able to attend to other tasks within our business but don’t want to miss that crucially important call from a client. Neither did we want unanswered calls to be picked up by an impersonal voicemail recorder. “orca (Call Miss Jones)” may be the first impression our client experiences of our business and it’s important that this is a professional but friendly interaction. We are very satisfied that “orca (Call Miss Jones)” delivers a quality service that we could recommend.

Dejay Distribution Ltd

We switched to orca (Call Miss Jones) from another telephone overflow service and we have been very happy with the results. The setup process was very swift and stress-free, we were kept up to date throughout it all. All the operators we have dealt with have been very professional and have passed our clients messages on without any issues. We have found the service to be financially beneficial and would highly recommend orca (Call Miss Jones).

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