Orca Marketing

24/7 UK Call Answering Service.

Priced Per Call, Not Per Minute

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Unlock the power of capturing the telephone calls you can’t afford to miss.

When you make orca your call answering service partner, you’re choosing more than just a solution; you’re guaranteeing that every call is met with a warm and attentive team member. We are unwavering in our commitment to delivering a top-class service on your behalf.

At the core of our mission is exceptional customer service. Our receptionists’ knowledge and professionalism ensure that every caller, no matter the nature of their enquiry, receives a premium experience.

Every interaction is a conversation with a helpful call handler who will seamlessly connect your callers to the right person or take a message. Whether you’re unavailable or simply prefer not to answer, your dedicated PA is there to assist, seamlessly blending into your internal team.

Orca’s smart call answering service is more than just a service; it’s a tailored solution. We collaborate with you to understand your unique needs, shaping a service that elevates your business. Choose how you’d like calls diverted, specify the information you want us to collect from your callers, and decide how you’d like to receive messages. Once you experience the benefits, you won’t want to be without it.

Orca Marketing

Why choose us? We are so much more than
just call answering.

View our services

Specialist expertise across a wealth of sectors.

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sector accounting

Accountants & Financial

car dealership

Car Dealership & Aftersales.

Young Female Receptionist Talking on Phone in Office

Dental Practices

sector estate agents

Estate & Letting Agents.

sector hospitality

Hotels & Restaurants.

legal sector lawyer

Law Firms & Legal Practices.

sector medical

Medical Practices & Clinics.

sector housing association

National Housing Associations.

sector facility management

Out of Hours Facilities Management.

sector veterinary

Veterinary Practices.

Orca Marketing

Case Study:

Together Housing

Together Housing are one of the largest housing associations in the North of England with over 38,000 homes, mainly located across the Yorkshire and Lancashire areas. They are a not-for profit organisation. Any surplus funds are re-invested for the benefit of their residents and local communities. As well as rental properties, they also build and manage homes for sale, sheltered accommodation and extra care.

Services

Case Study:

JLL Residential

JLL Residential offer fully managed apartments in a number of locations throughout the UK.   JLL liaise with residents throughout the entire customer journey, from initial enquiry as an applicant to the last day of tenancy, this also includes any management and maintenance issues.

Orca Marketing

Case Study:

Halton Housing

Halton Housing is a forward thinking and dynamic not for profit housing association which owns and manages 7,000 homes in the Cheshire towns of Runcorn and Widnes. They employ over 330 talented members of staff, including 80 specialist trades people in their Construction Services team. The Board work closely with their Executive Management team to ensure that they meet their promises and main objective – ‘Improving People’s Lives.’

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Case Study:

Gentle Dental Care

Working with multiple branches throughout the South of London. orca has been partnering with Gentle Dental for over 18 months, initially providing call answering services for 3 branches which has now expanded to the entire chain. Adding additional branches to your orca account couldn't be more simple!

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Case Study:

Specialist Consultancy Firm Alexander Mackie Use Orca.

Our clients are greeted by a real person rather than an answering machine! orca have been working with Alexander Mackie for over 2 years providing high quality, bespoke, call answering services. As an SME, providing a more personal service to their clients is of the utmost importance.

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Case Study:

Rawson Digital

"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"

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Case Study:

Chancellors Estate Agents.

Chancellors is one of the leading independent Estate Agency groups in the UK, with in excess of 50 branches and over 90 departments. Operating across West London, the M4 corridor and mid Wales they are a trusted highly reputable Estate Agent handling residential, commercial, new homes and land and development sales.

What our clients say.

Pen y Lan Plumbing has been working with orca (Call Miss Jones) for four years now. We would never even consider going back to the old answer phones. The service pays for itself every day of the week.

Pen y Lan Plumbing

We have now introduced this service into many of our franchised offices. orca business support provides a professional answering service for those occasions that a call may get missed by our teams because they are all busy on other calls. Every call into our office could be a potential client so why would you take the chance missing that lead? They have individually tailored our needs as every office is different and we only ever hear good reviews from our offices. I would highly recommend them to any growing business.

Belvoir Group

We switched to orca business support from another telephone overflow service and we have been very happy with the results. The setup process was very swift and stress-free, we were kept up to date throughout it all. All the operators we have dealt with have been very professional and have passed our clients messages on without any issues. We have found the service to be financially beneficial and would highly recommend orca business support.

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Come Join Us.

Come and join the orca family and help us support businesses of all shapes and sizes.

You’ll be given the opportunity to challenge yourself and learn new skills, whilst being surrounded by smart, ambitious and motivated people who are passionate about delivering an exceptional service.

Orca Agent 2

Contact us and we'll work out the best package for your needs.

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