By choosing orca as your call answering service partner, you’ll ensure every call is answered by a friendly and attentive team member. We are committed to providing the highest level of service to every person we interact with on your behalf.
Excellent customer service is at the heart of what we do. The knowledge and professionalism of our receptionists results in all of your callers being met with the best possible experience, regardless of their query.
Every caller will have a conversation with a helpful call handler who will transfer them to the appropriate person or take a message. If you are unavailable to take calls or simply don’t want to, they will pass seamlessly to your dedicated PA, who is always on hand to help as if they are part of your own internal team.
Orca’s smart call answering service is also extremely flexible; we will work with you to gain an understanding of your needs, creating a service offering that adds value to your business. You can choose whether you would like to divert calls, the information you would like us to take from your callers, and how you would like to receive messages.
Call answering that’s genuinely unique. Efficient and cost effective telephone answering services, ensuring all calls are answered and no new business opportunities are missed.
Handling your detailed processes both during and after the initial telephone call.
Engaging live with your customers, promoting your business and securing you opportunities.
We’re happy to help you manage your diary. Our team of receptionists will handle bookings or reservations on your behalf, updating information in real time.
Orca pod teams can manage your internal CRM processes or technical customer service enquiries.
Tailor made outbound campaigns, designed and delivered by outbound sales experts.
Come and join the orca family and help us support businesses of all shapes and sizes.
You’ll be given the opportunity to challenge yourself and learn new skills, whilst being surrounded by smart, ambitious and motivated people who are passionate about delivering an exceptional service.