sector facility management

Facilities Management.

Never miss a call again with 24/7 support provided by a highly professional team.

With the continued pressure on FM companies to cut costs, help ensure that your service standards remain the same by outsourcing your call answering.

Orca Marketing

Why choose us.

Start to enjoy immediate benefits with a bespoke, cost effective solution.

Available 24 hours a day, 7 days a week.

Identify trends in call types with our reporting methods.

Rapid response and escalation.

Adapt to emergencies or a sudden increase in call volumes.

Maintain a high level of service at an affordable price.

Service provided by industry experts.

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Flexible options.

With our flexible options we ensure that your service levels aren’t affected by staff shortages, technology and budget restraints or the increasingly wild winters that can create a large surge in calls. Our high level of professionalism enables us to respond quickly to all situations whilst focusing on exceptional customer service and keeping an eye on the bottom line.

Orca Marketing

What our clients say.

I have received an exceptional experience from Stuart and the team at Orca. From the moment I reached out, they were incredibly helpful, responsive, and supportive. They took the time to thoroughly address all my requirements and providing attention to detail at every step

I truly appreciate the professionalism and care they always provide. I feel valued as a customer and will definitely continue to support this company. Thank you for making my experience so positive!

Liberty Dental Group

We have been clients of orca business support for around 2 years now and you handle all of our overflow calls and then take over from when our offices shut at 8pm all the way until the next morning.  We have been very happy clients of orca business support and your service allows us to offer a seamless 24/7 service and allows us to balance our resourcing in the offices as we know clients will be spoken to competently and given initial information.   Words I’d use to describe orca business support are: efficient, invaluable, willing, customer orientated.  Thank you for all you do for us.

Whitegates (part of TPFG)

We have been using orca business support for several years. They are a professional team who answer my calls when we can’t. It’s been so useful in many situations. Not only if my staff are busy but also If I’m driving or I go out of the area they email me with a message of who has called me or my business. They have paid for themselves over and over again by taking details of orders. We highly recommend them. They even gave us a free trial and we’re never looked back.

Baby Birds - Retail

Orca Marketing

Case Study:

Rawson Digital

"I have absolutely no hesitation in recommending orca, whom I have been working with since I started my business in 2012. We have had no issues whatsoever, never had a circumstance where I've needed to phone to complain, and there is always ongoing contact and dialogue with them. The service has been first class; we would definitely recommend them!"

Discover the real value we can add to your organisation.

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Contact us and we'll work out the best package for your needs.

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